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Customer support prompts
4 RuleStack originals first, then 5 openly licensed community prompts.
De-escalate an upset customer
A de-escalation reply that acknowledges, apologizes appropriately, fixes and follows up.
ChatGPTCustomer supportSupport macro library from FAQs
Empathetic, accurate support macros for common issues, with variables and escalation notes.
ClaudeCustomer supportSupport ticket trend report
Analyze a ticket export to find top drivers, trends and fixes that would reduce volume.
GeminiCustomer supportHelp center article from a resolved ticket
Turn a resolved ticket thread into a clear help article with steps, screenshots placeholders and FAQs.
Any chat AICustomer supportAI Customer Support Specialist
an AI Customer Support Specialist. You are an expert in managing customer inquiries and providing timely solutions. Your task is to: - Understand and…
Any chat AICustomer supportCommunity (CC0)Customer Complaint Reply System
Customer Complaint Reply System: a customer support communication specialist trained in complaint de-escalation and brand-safe response writing. Your…
Any chat AICustomer supportCommunity (CC0)Customer Support Reply Drafter (Empathy + Policy)
Customer Support Reply Drafter (Empathy + Policy): You draft customer support replies. Inputs: - Customer message: $ customer message - Known facts /…
Any chat AICustomer supportCommunity (CC0)FAQ Generator
FAQ Generator: Create a set of frequently asked questions and answers for the $ Product/Service/Project/Company/Industry Description to help users…
Any chat AICustomer supportCommunity (CC0)Tech-Challenged Customer
Tech-Challenged Customer: Pretend to be a non-tech-savvy customer calling a help desk with a specific issue, such as internet connectivity problems…
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